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Responsibilities as a Flight Attendant
The most visible aspects of a flight attendant's job may be safety demonstrations and serving refreshments to passengers, but the position actually carries a considerable amount of responsibility.
*A flight attendant acts as an ambassador between the airline and its customers by making passengers feel comfortable during the flight.
* Flight attendants are also effectively the administrative staff on board the aircraft, responsible for the reporting and inventory work that keeps a flight running smoothly. *Their most important duty, however, is seeing to the safety of everyone on board.
*To better impart a pleasant flying experience, flight attendants spend much of their in-flight time seeing to the comfort and needs of passengers. Pre-flight, flight attendants ease frustration and wait time by helping passengers to their seats and assisting with the stowing of carry-on luggage.
*They see to passengers' comfort by distributing sleep masks or blankets, and some airlines provide headsets or magazines if requested.
* Depending on the flight length, flight attendants may serve beverages and food as many as three times to passengers and to cockpit crews.
*Throughout the flight, flight attendants respond to passenger requests and fulfill them as much as possible. At the end of the flight, the attendants help passengers with their carry-on luggage and exiting the plane. These duties keep an attendant busy, but they also help build a relationship between passengers and the airline.
*The less visible responsibilities of a flight attendant are nonetheless vital to the daily functions of airline flights.
*They must attend flight briefings to be apprised of any special passenger considerations and what to expect in-flight; no flight is exactly the same.
*Once on board, the attendant takes inventory of refreshments and first aid equipment and alerts appropriate personnel in case of shortages.
*During flight, it is the flight attendant's responsibility to keep track of money earned from purchased beverages or headset use and record the sales. At the end of the flight, attendants submit reports to the airline with flight details, including any medical issues encountered and the cabin's condition
The first priority for flight attendants is seeing to the safety of every passenger on board. They are the ones providing safety demonstrations or setting up a video with safety directions to inform passengers of how to use the lifesaving devices aboard the plane. Attendants are responsible for securing the aircraft's doors and making sure emergency equipment and exits are functioning properly. Attendants secure any loose items around the cabin and check passengers for correct observance of safety procedures to prevent hazards mid-flight. Should any passenger engage in unsafe behaviour during the flight, attendants respond by informing the passenger of the infraction and enforcing safety procedures if necessary.
*In emergencies, flight attendants take the lead in aiding passengers. This may be as simple as providing reassurance during episodes of turbulence or as serious as administering first aid or evacuating passengers from the plane.
*Flight attendants must be prepared to provide direction and instruction for emergency landings and to assist passengers out of emergency exits and with emergency equipment.
*Should a medical emergency occur during flight, an attendant assesses the condition of the passenger, performs first aid if needed and, upon landing, informs the cockpit crew of the situation The flight attendants also report any malfunctions encountered so they may be tended to after landing.
1) Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
2) Speech Clarity -- The ability to speak clearly so others can understand you.
3) Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
4) Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
5) Speech Recognition -- The ability to identify and understand the speech of another person.
Training, other qualifications and advancement
Airlines prefer to hire poised, tactful, and resourceful people who can interact comfortably with strangers and remain calm under duress.
Applicants usually must be at least 18 to 21 years old.
Flight attendants must have excellent health and the ability to speak clearly.
Applicants must be high school graduates, and those with several years of college and experience in dealing with the public are preferred.
Flight attendants for international airlines generally must speak one or more foreign languages fluently.
Once hired, all candidates must undergo a period of formal training which can last between 3 to 8 weeks, depending on the size and type of carrier. Training takes place at the airline's flight training center.
In addition, airlines usually have physical and appearance requirements. There are height requirements for the purposes of reaching overhead bins, and most airlines want candidates with weight proportionate to height. Vision is required to be correctable to 20/30 or better with glasses or contact lenses (uncorrected no worse than 20/200). Men must have their hair cut above the collar and be clean shaven. Airlines prefer applicants with no visible tattoos, body piercing, or unusual hairstyles or makeup.
Some flight attendants become supervisors or take on additional duties such as recruiting and instructing. Their experience also may qualify them for numerous airline-related jobs involving contact with the public, such as reservation ticket agent or public-relations specialist.
•Proven working experience as flight attendant or customer service experience
•Fluency in English, multilingual is preferred
•MS Office knowledge
•Excellent communication and presentation skills
•Problem solving skills and ability to handle difficult situations
•Cabin crew certification or training
•A high school diploma is typically the minimum educational requirement for becoming a flight attendant. However, some airlines prefer to hire applicants who have taken some college courses.
•Many employers prefer applicants with a degree in hospitality and tourism, public relations, business, social science, or communications. Those who work on international flights may have to be fluent in a foreign language. Some flight attendants attend special flight attendant academies.
HOW TO APPLY: -
Interested applicants should forward their Names, Phone Number, E-Mail, Post Applying for to the message box or to the number stated on this advert. Not abiding to these rules and regulations will lead to TOTAL Disqualification. Only short listed candidates will be contacted