The purpose of this role is to oversee the delivery of, and deliver, the SAA product and services to the travelling public, manage the Airport activities through planning, controlling organising and delegation to obtain maximum productivity
Duties OF AN AIRPORT SUPERVISOR
*Lead and supervise the airport staff to deliver excellent customer service and achieve team objectives.
*To manage the airport so that all scheduled flights depart on time, efficiently and effectively.
*Maintain good relationship with airline stakeholders
*Knowledge of Windows based software including Microsoft Outlook, Power Point, Word, Access and excel
*Comprehensive knowledge of the airlines operations, sales processes, distribution channels, CRS’s, fares, call management reporting, and working knowledge of the Internet/E-commerce
*SAA Products and Services and related policies i.e Loyalty Programme: Voyager policies and procedures
*Understanding of Reservation related systems and read a ticket
*Awareness of the travelling public’s business and social cultural environment
QUALIFICATIONS OF AN AIRPORT SUPERVISOR.
*NCE/OND or any of its kind
*Proficient knowledge of Windows based software including Microsoft Outlook, Power Point, Word, Access and excel
*English fluency (Speak, read and write)
Airline related qualifications: Customer Service plan, Touch Points, Cargo 1 and 2, DGR - Awareness, Special Cargo handling.
HOW TO APPLY
Interested applicants should forward their C.V's to the HR: adm.pelvisresources @ gmail.com or should forward their name, qualifications, post applying for and their mobiles to the number on this advert